Refund policy
Refund and Returns Policy
Customer satisfaction is important to us.
Return Period
Returns may be requested within 30 days after delivery.
Return Eligibility
Returned items must:
- Be unused.
- Be in their original condition.
- Include original packaging.
- Include proof of purchase.
The following items are generally not eligible for return:
- Gift cards.
- Clearance or final-sale products.
- Personalized or customized products.
- Perishable items where applicable.
Return Procedure
To request a return, contact:
Please include:
- Order number.
- Customer name.
- Reason for return.
- Photos if the product is damaged or incorrect.
Our customer service team will provide return instructions after reviewing your request.
Refunds
Approved refunds will be processed to your original payment method within 5–10 business days after the returned product has been inspected.
Shipping charges are generally non-refundable unless the return is caused by our error or a defective product.
Damaged or Incorrect Products
Please report damaged, defective, or incorrect items within 7 days after delivery and include photographs of the issue.